Last Updated: June 1, 2026
Thank you for visiting Matos Mortgages. This Privacy Policy describes what information we collect, how it is used and shared, and your rights — especially if you are a California resident. By using this site, you agree to this Privacy Policy. If you have questions, contact us at edwin.matos@loanfactory.com.
| Category | Examples | Purpose | Retention |
|---|---|---|---|
| Identifiers | Name, address, email, phone, IP | Provide services, verify identity | Up to 7 years after account closure |
| Customer Records | Loan application data | Process loan applications | Up to 7 years |
| Internet Activity | Browsing history, device type | Analytics, security | 3 years |
| Geolocation | IP-based location | Personalization, fraud prevention | 3 years |
| Sensitive Personal Info | SSN, financial account info | Loan processing, legal compliance | Up to 7 years |
We do not sell or share personal information for cross-context behavioral advertising purposes.
Name, address, email address, and phone number. We use this to communicate with you and process your loan inquiry.
Financial information you voluntarily provide when requesting a rate quote or loan consultation, including income, credit range, property details, and ID type.
IP address, browser type, referring URL, and device identifiers. Used to analyze site performance and improve the user experience.
We use cookies to remember your preferences and improve site functionality. You may disable cookies in your browser settings, though some features may not function properly.
Edwin Matos is a licensed loan officer operating under Matos Mortgages (NMLS #2749585). Information you submit may be shared with Matos Mortgages for the purpose of processing your loan application. Matos Mortgages's privacy practices are governed by their Privacy Policy.
To process your loan, your information may be shared with wholesale lenders, title companies, appraisers, and other service providers involved in your transaction. These parties are only authorized to use your information for the specific purpose of your loan.
We may disclose your information to comply with applicable law, protect our rights, or prevent fraud.
We do not share data with third parties for marketing or promotional purposes.
By providing your phone number on this website, you consent to receive conversational SMS messages from Edwin Matos | Matos Mortgages (NMLS #2749585) related to your mortgage inquiry, application status, documentation requests, and follow-up communications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We employ reasonable security measures including firewalls, encryption (HTTPS), and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure.
California residents have the following rights under the CCPA/CPRA:
To exercise your rights, contact us at edwin.matos@loanfactory.com or (773) 992-1813. We will respond within 45 days.
This site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the "Last Updated" date above.
Edwin Matos | Matos Mortgages
NMLS #2749585 | NMLS #2749585
📞 (773) 992-1813
✉️ edwin.matos@loanfactory.com